What impact has the pandemic had on consumers and consumer shopping? The pandemic triggered by the Coronavirus is having an enormous impact on consumption trends, and on identifying new purchasing behaviour…
Intesa, a company located in Turin and born in 1987, that has been an IBM Company for over 15 years, is now beginning a new journey as a Kyndryl company. Kyndryl is a spin-off of the IBM's Managed Infrastructure Services division.
AI is becoming an integral part of our society. This article presents how it can be applied, whether in the B2C or the B2B context, and the relationship between AI, Machine Learning and Deep Learning.
Humans on one side, technology on the other. How can we combine them and how do companies are handling the evolution of the Business-Consumer relationship? Humanizing customer experience through digital is possible, yet it is necessary to have an innovative model…