{"id":4803,"date":"2024-07-15T13:38:46","date_gmt":"2024-07-15T11:38:46","guid":{"rendered":"https:\/\/www.intesa.it\/digital-trust-services-and-qtsps-what-they-are-and-why-to-choose-them\/"},"modified":"2025-10-30T10:12:24","modified_gmt":"2025-10-30T09:12:24","slug":"digital-trust-services-and-qtsps-what-they-are-and-why-to-choose-them","status":"publish","type":"post","link":"https:\/\/www.intesa.it\/en\/digital-trust-services-and-qtsps-what-they-are-and-why-to-choose-them\/","title":{"rendered":"Digital Trust Services and QTSPs: what they are and why to choose them"},"content":{"rendered":"<h2 class=\"sottotitolo\" style=\"font-size: 20px !important;\">Electronic trust services, defined by the European eIDAS Regulation, are fundamental to digitalization.<\/h2><figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.intesa.it\/wp-content\/uploads\/2025\/10\/Articolo_QTSP.png\" alt=\"Servizi Fiduciari Qualificati (Qualified Trust Services)\" title=\"Servizi Fiduciari Qualificati (Qualified Trust Services)\"\/><\/figure><hr class=\"wp-block-separator\"\/><p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">The European eIDAS Regulation has identified and regulated electronic trust services fundamental to digitalization. These services, also known as &#8220;trusted services,&#8221; can be &#8220;qualified&#8221; and provided exclusively by authorized providers, the Qualified Trust Service Providers (QTSP).<\/span><\/i><\/p><hr class=\"wp-block-separator\"\/><div><img loading=\"lazy\" decoding=\"async\" class=\"freccia-interna alignright wp-image-45945\" src=\"https:\/\/www.intesa.it\/wp-content\/uploads\/2025\/10\/freccia-interna.png\" alt=\"\" width=\"31\" height=\"36\" \/>\n<p style=\"padding-left: 26px; padding-top: 26px;\"><strong>In this article:<\/strong><\/p>\n\n\t<div id=\"toc\">\t  \n\t<\/div>\n\n\t<script>\n\t\tvar c = function() {\n\t\t\treturn({\n\t\t\t\tlog: function(msg) {\n\t\t\t\t\tconsoleDiv = document.querySelector(\"main#single_news .contenuto_news\");\n\t\t\t\t\tpara = document.createElement('p');\n\t\t\t\t\ttext = document.createTextNode(msg);\n\t\t\t\t\tpara.appendChild(text);\n\t\t\t\t\tconsoleDiv.appendChild(para);\n\t\t\t\t}\n\t\t\t});\n\t\t}();\n\n\t\t\/*window.onload = function () {\n\t\t\tvar toc = \"\";\n\t\t\tvar level = 0;\n\t\t\tvar maxLevel = 3;\n\t\t\t\n\t\t\tconst reg = \/<h([\\d])>([^<]+)<\\\/h([\\d])>\/gi;\n\t\t\t\/\/const reg = \/<h([1-6])\\b[^>]*>([\\s\\S]*?)<\\\/h\\1>\/gi;\n\t\t\t\n\t\t\tdocument.querySelector(\"main#single_news .contenuto_news\").innerHTML =\n\t\t\t\tdocument.querySelector(\"main#single_news .contenuto_news\").innerHTML.replace( \/\/\n\t\t\t\t\treg,\n\t\t\t\t\tfunction (str, openLevel, titleText, closeLevel) {\n\t\t\t\t\t\tif (openLevel != closeLevel) {\n\t\t\t\t\t\t\tc.log(openLevel)\n\t\t\t\t\t\t\t\treturn str + ' - ' + openLevel;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tif (openLevel > level) {\n\t\t\t\t\t\t\ttoc += (new Array(openLevel - level + 1)).join(\"<ul>\");\n\t\t\t\t\t\t} else if (openLevel < level) {\n\t\t\t\t\t\t\ttoc += (new Array(level - openLevel + 1)).join(\"<\/ul>\");\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tlevel = parseInt(openLevel);\n\n\t\t\t\t\t\tvar anchor = titleText.replace(\/ \/g, \"_\");\n\t\t\t\t\t\ttoc += \"<li><a href=\\\"#\" + anchor + \"\\\">\" + titleText + \"<\/a><\/li>\";\n\n\t\t\t\t\t\treturn \"<h\" + openLevel + \"><a name=\\\"\" + anchor + \"\\\">\" + titleText + \"<\/a><\/h\" + closeLevel + \">\";\n\t\t\t\t\t}\n\t\t\t\t);\n\n\t\t\tif (level) {\n\t\t\t\ttoc += (new Array(level + 1)).join(\"<\/ol>\");\n\t\t\t}\n\n\t\t\tdocument.querySelector(\"main#single_news .contenuto_news #toc\").innerHTML += toc;\n\t\t};*\/\n\t\twindow.onload = function () {\n\t\t\tvar toc = \"\";\n\t\t\tvar currentLevel = 0;\n\t\t\tvar anchorsSeen = {};\n\n\t\t\tconst reg = \/(<h([1-6])\\b[^>]*>)([\\s\\S]*?)<\\\/h\\2>\/gi;\n\t\t\tconst container = document.querySelector(\"main#single_news .contenuto_news\");\n\n\t\t\tif (!container) return;\n\n\t\t\t\/\/ Rileva l\u2019eventuale h2.wp-block-heading primo figlio da escludere\n\t\t\tconst excludeHeading = container.querySelector(\":scope > h2.wp-block-heading:first-child\");\n\n\t\t\tcontainer.innerHTML = container.innerHTML.replace(\n\t\t\t\treg,\n\t\t\t\tfunction (fullMatch, openTag, levelStr, innerHTML, offset, fullString) {\n\t\t\t\t\t\/\/ Ignora se corrisponde all'h2.wp-block-heading:first-child\n\t\t\t\t\tif (excludeHeading && fullMatch.includes(excludeHeading.outerHTML)) {\n\t\t\t\t\t\treturn fullMatch;\n\t\t\t\t\t}\n\n\t\t\t\t\t\/\/ Esclude i titoli subito dopo <hr class=\"wp-block-separator\">\n\t\t\t\t\tconst prevChunk = fullString.slice(Math.max(0, offset - 100), offset);\n\t\t\t\t\tif (\/<hr[^>]*class=[\"']wp-block-separator[\"'][^>]*>\\s*$\/i.test(prevChunk)) {\n\t\t\t\t\t\treturn fullMatch;\n\t\t\t\t\t}\n\n\t\t\t\t\tvar level = parseInt(levelStr, 10);\n\t\t\t\t\tvar titleText = innerHTML.replace(\/<\\\/?[^>]+(>|$)\/g, \"\").trim();\n\t\t\t\t\tif (!titleText) return fullMatch;\n\n\t\t\t\t\tvar anchorBase = titleText.replace(\/\\s+\/g, \"_\").replace(\/[^\\w\\-_.]\/g, \"\");\n\t\t\t\t\tvar anchor = anchorBase || (\"heading_\" + Math.random().toString(36).slice(2, 8));\n\n\t\t\t\t\tif (anchorsSeen[anchor]) {\n\t\t\t\t\t\tanchorsSeen[anchor] += 1;\n\t\t\t\t\t\tanchor = anchor + \"_\" + anchorsSeen[anchor];\n\t\t\t\t\t} else {\n\t\t\t\t\t\tanchorsSeen[anchor] = 1;\n\t\t\t\t\t}\n\n\t\t\t\t\tif (level > currentLevel) toc += \"<ul>\".repeat(level - currentLevel);\n\t\t\t\t\telse if (level < currentLevel) toc += \"<\/ul>\".repeat(currentLevel - level);\n\t\t\t\t\tcurrentLevel = level;\n\n\t\t\t\t\ttoc += `<li><a href=\"#${anchor}\">${titleText}<\/a><\/li>`;\n\n\t\t\t\t\treturn `${openTag}<a name=\"${anchor}\"><\/a>${innerHTML}<\/h${level}>`;\n\t\t\t\t}\n\t\t\t);\n\n\t\t\tif (currentLevel) toc += \"<\/ul>\".repeat(currentLevel);\n\n\t\t\tvar tocContainer = container.querySelector(\"#toc\");\n\t\t\tif (tocContainer) tocContainer.innerHTML += toc;\n\t\t};\n\n\t<\/script>\n\t\n\t<\/div>\u200b\n<h2><b>The Transformation from Traditional to Digital Processes<\/b><\/h2>\nIn the past, the authenticity of documents was ensured through handwritten signatures, official stamps, and notarial certifications. With the digitization of businesses, it became necessary to develop technical and technological rules to ensure the same level of reliability in the digital world. This is the foundation of Regulation (EU) No. 910\/2014 (eIDAS, electronic IDentification Authentication and Signature), which has been in effect since July 1, 2016. The regulation aims to strengthen trust in electronic transactions by providing a common basis for secure electronic interactions between citizens, businesses, and public authorities. It defines standards to ensure European interoperability of digital services where trust is essential, referred to as &#8220;trust services&#8221; or &#8220;trusted services.&#8221;<h2>\u200bWhat are the Qualified Trust Services?<\/h2>\nAccording to the eIDAS Regulation, digital or electronic trust services include:\n<ul>\n \t<li>Electronic or Digital Signature<\/li>\n \t<li>Electronic Seal<\/li>\n \t<li>Timestamping<\/li>\n \t<li>Certified Delivery (SERC)<\/li>\n \t<li>Website Authentication<\/li>\n<\/ul>\nThe ongoing revision of the eIDAS Regulation (eIDAS 2.0) has added electronic long-term archiving to these trust services. This service, provided by Trust Service Providers (TSPs), gives documents legal evidence and may require additional security measures in some cases.<h2>What are Qualified Trust Services?<\/h2>\nQualified trust services provide greater legal certainty and security for electronic transactions, as well as enhanced technical security. They can only be provided by Qualified Trust Service Providers (QTSPs).\n\nThe difference between general trust services and qualified trust services lies in the security requirements. QTSPs meet high standards of technological security, are subject to audits, and offer greater legal, technological, and reliability guarantees.<h2>What is a Qualified Trust Service Provider (QTSP)?<\/h2>\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div class=\"min-h-[20px] text-message flex w-full flex-col items-end gap-2 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"43082ad7-5000-4390-b6ce-7a267510634f\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n\nA Qualified Trust Service Provider (QTSP) is an entity authorized by a government or regulatory authority to provide trust services with high security standards. A QTSP must meet stringent technological and legal security requirements, undergo regular audits, and possess the necessary certification to offer qualified trust services.\n\nThe EU maintains an updated list (EU Trusted List of Trust Service Providers) of qualified providers and their services. If an entity is not on this list, it is not permitted to offer qualified trust services.\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"flex flex-grow flex-col max-w-full\">\n<div class=\"min-h-[20px] text-message flex w-full flex-col items-end gap-2 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"20edaba7-89f7-4d5f-b47b-13234ddce0ac\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n\nA QTSP is a trust service provider recognized as a qualified entity by a government or regulatory authority. This status is granted for the provision of services compliant with eIDAS. The EU maintains an updated list (EU Trusted List of Trust Service Providers) of qualified providers and their services. If an entity is not listed, it cannot provide qualified trust services.\n\nLegally, both qualified and non-qualified trust services cannot be rejected in court solely for being electronic. However, due to stricter requirements, qualified trust services have a more robust legal effect and offer superior guarantees for electronic transactions.\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><h2>Why Choose a Qualified Trust Service Provider?<\/h2>\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div class=\"min-h-[20px] text-message flex w-full flex-col items-end gap-2 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"e9539dea-5c2b-423e-acd6-9db712f64a12\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n\nRelying on qualified providers is crucial for enabling a sustainable digital transformation and reducing technical and legal risks. As emphasized by the European Commission, users (citizens, businesses, or public administrations) benefit from the legal effect associated with a qualified trust service only if it is listed as such in the Trusted Lists.\n\nIntesa is a Qualified Trust Service Provider, offering a comprehensive range of trust services that adhere to the highest standards of security and regulatory compliance. Trusted and certified technology partners like Intesa are essential for building robust digital ecosystems that are compliant with regulations and scalable according to business needs.\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Defined by the European eIDAS Regulation, electronic trust services are fundamental to digitalization.<\/p>\n","protected":false},"author":3,"featured_media":3755,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[196],"tags":[177,206,183,179,211,212],"class_list":["post-4803","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-regulations","tag-digital-transformation","tag-eidas","tag-electronic-signature","tag-onboarding","tag-qtsp","tag-trusted-services"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.intesa.it\/en\/wp-json\/wp\/v2\/posts\/4803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intesa.it\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intesa.it\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intesa.it\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intesa.it\/en\/wp-json\/wp\/v2\/comments?post=4803"}],"version-history":[{"count":1,"href":"https:\/\/www.intesa.it\/en\/wp-json\/wp\/v2\/posts\/4803\/revisions"}],"predecessor-version":[{"id":4804,"href":"https:\/\/www.intesa.it\/en\/wp-json\/wp\/v2\/posts\/4803\/revisions\/4804"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intesa.it\/en\/wp-json\/wp\/v2\/media\/3755"}],"wp:attachment":[{"href":"https:\/\/www.intesa.it\/en\/wp-json\/wp\/v2\/media?parent=4803"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intesa.it\/en\/wp-json\/wp\/v2\/categories?post=4803"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intesa.it\/en\/wp-json\/wp\/v2\/tags?post=4803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}