The Digital Healthcare Supply Chain

The Digital Healthcare Supply Chain Intesa, a Kyndryl Company, provides certified and integrated solutions for the Healthcare sector, ranging from supply chain digitalization to the secure management of clinical documents and administrative workflows.

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Digitalization and Innovation for the Healthcare Sector

The Healthcare sector is undergoing a profound transformation, driven by digitalization and accelerated by global factors such as an aging population, the growing demand for personalized care, and the push toward more sustainable healthcare models. New regulations and technological innovations are redefining processes, services, and security standards, making the need for agile and interconnected systems even more urgent.

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Collaboration with the DAFNE Consortium

We are proud to be the technology partner of the DAFNE Consortium, with which we have been collaborating for years on shared digital transformation projects for the entire Healthcare supply chain. Our partnership is a concrete example of co-innovation, through which we develop innovative and sustainable solutions designed to meet the specific needs of pharmaceutical companies, distributors, depositories, and healthcare facilities.

Thanks to ongoing dialogue and close collaboration with the consortium, we created CONDAFNE: a reliable, scalable, and secure platform that effectively supports member companies in process digitalization. It ensures compliant and protected exchange of order cycle documents while fostering genuine integration and cooperation among all stakeholders in the supply chain.

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What Our Healthcare Clients Say

Dafne

“We support our ecosystem in seizing opportunities offered by new technologies to enhance their business processes. “

Daniele Marazzi
Managing Director, DAFNE Consortium

Bayer

“For Bayer, it is key to adapt supply chain management to a rapidly evolving pharmaceutical sector, driven by digital disruption. “

Nicola Graifenberg
Head of Supply Chain at Bayer

Lilly

“We are exploring increasingly lean and digital internal processes: digital solutions are a key enabler for data quality.”

Antonello Paliotta
Commercial and Supply Chain Operations Sr. Manager at Eli Lilly and Company

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Do you want to understand if this solution suits your needs? Our team of consultants is available to answer all your questions without any obligation.

Our Solutions for Healthcare

1. Digital Onboarding and Remote Identification

Simplify the onboarding of new partners, patients, and professionals in the supply chain with solutions that support SPID, CIE, video selfie, or EUDI Wallet.

2. Advanced and Qualified Electronic Signature

Automate signing processes with solutions integrated into patient portals and internal workflows, ensuring full legal validity.

3. Document Management and Automated Workflows

Simplified storage, exchange, and retrieval of documents for faster and more efficient digital processes.

4. Compliant Digital Archiving

Intesa is an AgID Qualified Conservator. Our services ensure the integrity, accessibility, and legal validity of your data over time, in full compliance with AgID and eIDAS guidelines.

5. Supply Chain Management and Traceability

Real-time monitoring, traceability of flows, and control over critical deliveries across the entire logistics chain.

6. Analytics & KPI

Advanced tools to measure performance and optimize processes, enabling strategic decisions based on concrete data.

Digitalization Use Cases in the Healthcare Supply Chain

Our solutions integrate seamlessly with clients’ existing systems, supporting supply chain stakeholders with concrete use cases:

Pharmaceutical Companies

Pharmaceutical Companies

Digitalization of the active cycle and B2B processes, with digital signature, document management, and traceability throughout the entire supply chain.

Healthcare Facilities and Pharmacies

Healthcare Facilities and Pharmacies

Digital management of clinical and administrative documents, electronic signature, and automated workflows to simplify bureaucracy and internal processes.

Distributors and Depositories

Distributors and Depositories

Automation of document flows, compliant digital archiving, and advanced reporting tools to ensure operational efficiency and regulatory compliance.

Transport Companies

Transport Companies

Monitoring of shipments with proactive optimization of load and routes, tracking throughout the journey, and generation of compliant documentation.

Benefits

Operational efficiency

Operational efficiency

Reduce management times and streamline bureaucratic processes, freeing up resources for innovation.

Security and Compliance

Security and Compliance

Ensure full regulatory compliance and the security of sensitive data thanks to certified solutions.

Complete Traceability

Complete Traceability

Gain unprecedented visibility over the supply chain, ensuring constant monitoring and complete control.

Enhanced Experience

Enhanced Experience

Provide simpler and faster pathways for patients, partners, and operators, enhancing the user experience.

Why Choose Intesa for Healthcare Digitalization

Relying on Intesa means choosing a partner with over 35 years of experience in digital transformation and an in-depth understanding of the needs of the Healthcare supply chain. We provide solutions compliant with Italian and European regulations, designed to ensure security, traceability, flexibility, and operational continuity. Through a co-innovation approach and strategic partnerships such as the one with the DAFNE Consortium, we support pharmaceutical companies, distributors, depositories, healthcare facilities, and pharmacies in optimizing processes, reducing costs, and improving the experience of patients and operators.

Discover More Case Studies

Ely Lilly

Intesa developed a solution for Eli Lilly to verify and, if necessary, adjust the quantities of medicines ordered by wholesalers, based on an algorithm designed in compliance with centrally defined quotas for each AIC code.

Read the story of Ely Lilly

We are at your service

The Intesa team consists of professionals who are reliable and have extensive experience in various market sectors.
Do you have any questions? Would you like to schedule a free and no-obligation consultation call? Fill out the form on the side with your request or simply let us know what you need. We will get back to you as soon as possible.

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News and Updates on the Healthcare Sector

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