Il settore Energy & Utilities è in continua evoluzione e richiede soluzioni tecnologiche avanzate per digitalizzare la customer experience. I servizi digitali di Intesa – dalla firma elettronica alla conservazione a norma fino all’identificazione da remoto – aiutano le aziende del settore a semplificare la gestione documentale, ridurre i costi, migliorare l’efficienza operativa e garantire conformità normativa. Scopri come digitalizzare il tuo business con soluzioni affidabili e certificate.
Digital services for the energy sector
energy sector<br/>Discover digital services for the energy & utilities sector: electronic signatures, compliant digital archiving, and remote identification to optimize processes and ensure regulatory compliance.
The digital customer experience for electricity, gas, and utilities
What our energy & utilities clients say
Sorgenia
“Tools of this kind allow for a continuous evolution and transformation of processes to make them increasingly aligned with business needs.”
Alessandro Bertoli
ICT Director at Sorgenia
Iren
“Thanks to the improvements we have implemented over time, and the mutual understanding developed between us and Intesa, we have expanded our collaboration to digitize processes in other business areas as well.”
Luca Mazzon
Head of ICT Solutions Corporate and Energy Business Unit
New energy contracts? Now digital
Our signature platform allows you to sign electricity and gas contracts using advanced or qualified electronic signatures, both remotely and in person at service counters. Need to verify new customers online? Use SPID or CIE for identification.
Electronic signatures with Intesa Sign
Intesa Sign is our electronic signature platform. With a simple and intuitive process, you can send contracts digitally and store them in compliance with regulations. We guarantee full legal validity.
Remote identification with Intesa ID
With Intesa ID, you can remotely identify your customers, offering a secure and well-established authentication experience through SPID or CIE.
Legally compliant document retention
After signing, you can automatically archive contracts and identification documents securely and in full compliance with legal requirements.
And what about internal processes?
Often, the greatest opportunities for efficiency lie in internal business processes. From issuing electronic invoices (including international ones) to approval workflows, your true asset will be your data.
1.Electronic invoicing
Issue legally compliant electronic invoices, even for other European or international countries, we handle everything for you.
2. Approval workflow management
Manage approval phases and internal document exchanges efficiently, keeping track of every transaction.
3. Business intelligence and KPIs
Easily analyze business performance data: revenue, expenses, processed orders, all from a single dashboard.
Request a free consultation
Do you want to understand if this solution suits your needs? Our team of consultants is available to answer all your questions without any obligation.
Delibera ARERA sul telemarketing
A partire da gennaio 2025, le aziende del settore energia, luce e gas dovranno adeguarsi a importanti cambiamenti normativi introdotti dalla delibera 395/2024/R/com di ARERA, che disciplina l’uso del telemarketing nelle attività di vendita. Se la tua azienda utilizza il telemarketing per gestire contratti, volture, modifiche contrattuali e altre operazioni nel mercato delle forniture, questo paper ti guiderà nell’ottimizzazione dei processi con tre azioni pratiche e immediate.
The benefits of digitalization in the Energy sector
Legal Compliance
Why visit a service counter when you can do everything from home? Enhance the digital customer experience.
Accessibility and security
Reducing paper use and simplifying work also means cutting costs, helping you stay competitive in the market.
Cost savings
Risparmiare carta e semplificare il lavoro significa anche risparmio economico: riuscirai a mantenere la competitività sul mercato.
Sustainability
Customers are increasingly focused on sustainability. Our signature platform will show you and your customers how much CO2 you’ve saved.
ButanGas utilizes Intesa Sign for the digitalization of electronic contract signing process
Intesa has developed a solution for ButanGas, allowing new customers to remotely sign contracts for energy distribution. The process involves generating contractual documents directly within the CRM used by ButanGas. Subsequently, these documents are securely transferred to the Intesa Sign platform. Here, the customer adds their electronic signature, which is further confirmed through an OTP code. This automatically initiates an internal approval workflow. Upon completion of this process, the customer receives the signed contract via email.
La multicanalità a disposizione di tutti
Intesa ha implementato per ButanGas Intesa Sign, la soluzione per la digitalizzazione del processo di firma elettronica dei contratti.
We are at your service
The Intesa team consists of professionals who are reliable and have extensive experience in various market sectors.
Do you have any questions? Would you like to schedule a free and no-obligation consultation call? Fill out the form on the side with your request or simply let us know what you need. We will get back to you as soon as possible.
You might also be interested in these services
INTESA SIGN
La firma sicura e semplice
La nostra applicazione web e mobile di firma elettronica semplice, flessibile e intuitiva: integra anche il riconoscimento con SPID e CIE per l’apposizione di FEQ.
FATTURAZIONE ELETTRONICA
Professionalità e sicurezza, da sempre
La nostra piattaforma semplifica il processo di scambio di fatture da molto prima che la fatturazione elettronica diventasse un obbligo.
INTESA ID
L’identificazione veloce, sicura, conforme
La piattaforma per l’identificazione “wallet-ready”, per una gestione innovativa dei processi di identificazione e KYC.
News and updates on the energy & utilities sector
Solutions
28.06.2023
ButanGas, flexibility and simplicity to put the customer at the centre
Success Stories shared by our clients
Who chose us
Intesa è stata scelta da numerose aziende leader nel settore per le loro esigenze di conservazione digitale. Unisciti a loro e godi di una soluzione di archiviazione all’avanguardia.
