Myndys, electronic signature boosts productivity

The Role of Intesa in “Atlantia Reloaded”

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Electronic signature technology has been regulated since 2015 and is now fortunately widespread. Its benefits are numerous but can be amplified and multiplied when integrated into broader projects strategically. A prime example is “Atlantia Reloaded,” the digital transformation project of Atlantia Spa, an international holding company that promotes innovation and digitalization in infrastructure management with substantial investments in the highway, airport, and mobility services sectors. Started in 2020 and now nearing completion, the project has involved over 30 company areas and internal processes, with the ambitious goal of renewing the company’s application landscape, simplifying processes, and making technology accessible to everyone. As part of this extensive digital transformation journey, Atlantia chose Intesa for the digitalization of corporate documentation and related approval processes. The development of the solution was preceded by a phase of mapping and regulatory and process analysis, conducted by a joint team. This led Atlantia to introduce a digital transaction management platform, including FES, FEA, and FEQ, to be used in various processes: HR, procurement, finance, risk, and fiscal documents, evaluating the type of signature to use for each process. Digitalizing document workflows also means considering how these documents are exchanged and stored. Therefore, Intesa’s solution also included a service to track user activities on certified emails (PEC) and a compliant document storage system, which proved especially beneficial in the speed of retrieving documents while maintaining segregation of individual divisions. Concrete results were achieved quickly, particularly in productivity. “Since we started, in the last 10 months, we have signed over 5,000 documents, and 70% of them were digitally signed within 24 hours,” said Angelo Spalluto, CIO of Atlantia, in an interview with Digital4. “This provides a huge advantage in terms of productivity – considering that previously it took days or even weeks to get signatures on documents – and sustainability (printing 5,000 documents certainly consumes a considerable amount of resources).” The benefits thus became immediately apparent, also thanks to the use of the Agile methodology, which involves dividing the project into “incremental releases,” engaging users and key business areas at each release. Each release helped minimize risk and positively influence the areas involved, creating enthusiasm. Contrary to usual practice, in Atlantia Reloaded, it was not the IT department pushing for change, but the individual areas requesting it. “Intesa was a crucial partner because they shared not only the technological challenge but also brought added value from a functional perspective,” Spalluto continued. “Within our team, we lacked some skills and information, particularly related to compliant storage or digital signatures. Intesa supported us not only technologically but also in regulatory aspects.” * Digital4, Atlantia Reloaded: il progetto di innovazione che democratizza l’IT e valorizza il tempo delle persone