Gaming digitalization
Optimize processes, reduce risks, and ensure regulatory compliance with advanced digital solutions for the gaming industry.


Digital process optimization in the Gaming Industry
The online gaming industry is undergoing an unprecedented digital transformation. The need to comply with anti-money laundering (AML) regulations and to ensure user security and reliability has led to the adoption of advanced tools for identification, digital signatures, and compliant archiving.
With Intesa’s solutions, gaming companies can streamline identity verification processes, ensure compliance, and enhance user experience—reducing both risks and inefficiencies.

Intesa’s digital solutions for the Gaming Industry
Intesa offers advanced technologies to support online gaming companies in their digital transformation journey, ensuring security and regulatory compliance.



1. Digital Onboarding
Digital onboarding verifies players’ identities in just a few steps, preventing fraud through AI. Integration with SPID and CIE ensures fast access in compliance with AML, eIDAS, and AgID regulations.
2. Electronic signature
3. Compliant archiving
Document management archives contracts and transactions securely, complying with the 10-year retention requirement. Documents remain accessible for regulatory audits.
Efficiency and security in concession contract signing
In physical gaming locations, managing contract documentation is essential for obtaining and renewing licenses. A digital signature solution facilitates the secure identification of legal representatives and the electronic signing of contracts, ensuring regulatory compliance and reducing bureaucratic complexity.
This system allows betting agencies to efficiently manage periodic contract updates, ensuring a transparent, secure, and reliable process.

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The benefits of digitalization in Gaming
Cost reduction and greater efficiency
Automating identity verification and document management processes reduces time and operational costs.
Guaranteed regulatory compliance
Digital solutions ensure full compliance with Italian and European laws, lowering risks for gaming operators.
Greater control and advanced reporting
Data analysis and full traceability of operations improve risk management.
Environmental sustainability
Going paperless and adopting digital document management helps reduce the sector’s environmental impact.
Manage your customer identification simply and securely
In online gaming, security and regulatory compliance are essential for creating a trustworthy and regulated environment.
According to Legislative Decree No. 231/2007, all online and physical gaming operators offering money prize games under concession from the Customs and Monopolies Agency must comply with Know Your Customer (KYC) requirements.
These measures are key to preventing money laundering, protecting players, and minimizing legal risks for businesses.
Our digital solutions allow complete remote user identification management, ensuring a smooth and compliant experience. Using advanced biometric technologies and secure document scanning, we provide comprehensive digital onboarding—from information collection to electronic signature.
With Intesa ID, you can instantly verify age and identity, prevent problem gambling, and meet regulatory requirements with a simplified process.
Ensure age compliance and protect your business
Age verification is a must for compliance, protecting brand reputation, and promoting responsible gaming.
Our age verification solution leverages advanced biometric recognition and document analysis tools to accurately identify users and grant access only to those legally authorized.
This system helps operators comply with global and local regulations, mitigating sanction risks and fraud.
Adopting a secure and compliant identification system is not only a legal obligation, but also a chance to build user trust and deliver a transparent, protected gaming experience.


Why choose Intesa for Gaming digitalization?
Digital transformation in the gaming industry requires secure, reliable, and regulation-compliant solutions.
Intesa, a Kyndryl Company, is a strategic partner for online gaming companies, providing innovative tools for player identification, digital contract signing, and compliant document archiving.
With over 30 years of experience in digital process management and certifications as an AgID and eIDAS Trust Service Provider, we support gaming operators in adopting cutting-edge technologies that ensure security, efficiency, and compliance.
An integrated approach to security and operational optimization
Intesa provides modular and scalable solutions tailored to the specific needs of each gaming operator.
By integrating digital onboarding, electronic signature, and digital archiving, you can:

1. Automation
Automate player registration processes, minimizing errors and fraud

2. Regulatory compliance
Ensure compliance with AML and eIDAS regulations through simplified verification

3. Document management
Optimize document management, reducing operational costs and enhancing transparency
Choosing Intesa means partnering with a solid and innovative player that guides gaming operators toward a secure, compliant, and digital future.
Frequently asked questions about Gaming solutions
1. Which technologies improve online Gaming security?
Intesa’s digital solutions use AI, biometrics, and electronic signatures to ensure secure identification, fraud prevention, and regulatory compliance.
2. How can I simplify player onboarding?
Digital onboarding enables fast and secure registration with SPID, CIE, and biometric verification—reducing time and error risks.
3. Why digitize processes in the Gaming Industry?
We are at your service
The Intesa team consists of professionals who are reliable and have extensive experience in various market sectors. Do you have any questions? Would you like to schedule a free and no-obligation consultation call? Fill out the form on the side with your request or simply let us know what you need. We will get back to you as soon as possible.
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ONBOARDING
Simplified Remote Identification
Discover the solution that allows you to electronically sign digital documents quickly, intuitively, and extremely securely. The documents will have the same legal validity as a traditional handwritten signature.
INTESA SIGN
Secure and Simple Signing
Our web and mobile application for electronic signatures is easy, flexible, and intuitive. It also integrates recognition with SPID and CIE for FEQ signing.
ELECTRONIC ARCHIVING
Your documents safe and accessible
A comprehensive and secure service for digital document storage, ensuring compliance with regulations, protection of sensitive data, and certification of document authenticity and integrity.