Intesa, a Kyndryl Company, ready to deliver Qualified e-Archiving services compliant with eIDAS 2.0

Turin, 12th January 2026 – Intesa, a Kyndryl Company and part of the Kyndryl Group, has been driving digital transformation for over 35 years and is among the leading providers of qualified trust services in Italy and Europe. The company announces that it is already ready to deliver its Qualified e-Archiving service, as defined by the Implementing Acts of eIDAS 2.0. This confirms Intesa’s ability to support businesses in adopting fully compliant qualified trust services aligned with the new European regulatory framework.

The announcement follows the publication in the Official Journal of the European Union of the latest set of Implementing Acts, which underwent public consultation in autumn 2025. As anticipated and requested during the consultation phase, the Acts explicitly reference the standard CEN/TS 18170:2025—developed specifically to provide recommendations and specifications for the e-archiving trust service—and also cite ISO 14721:2025 (OAIS), a widely recognized reference for digital preservation systems already adopted by national regulations.

Although the European regulation must still be formally adopted through updates to Italy’s Digital Administration Code and by the Agenzia per l’Italia Digitale (AgID), Intesa’s readiness aligns with a favorable normative context. The CEN/TS 18170:2025 standard is consistent with Italian regulations, allowing providers like Intesa to leverage their established expertise, processes, and solutions to ensure a smooth transition toward the new European model.

With eIDAS 2.0, e-Archiving and compliant digital preservation services officially become part of the family of qualified trust services. This creates a harmonized regulatory framework across the European Union, providing international assurance of the durability, readability, and integrity of digital documents over time.

“The evolution of eIDAS 2 requires robust and scalable technological solutions designed according to shared European standards. Being ready today to deliver the Qualified e-Archiving service means offering the market a concrete response to new demands for reliability, interoperability, and compliance in digital document management,” said Marco Broggio, Chief Solution Officer at Intesa.

“The inclusion of CEN/TS 18170:2025 in the Implementing Acts marks a key milestone—it establishes at the European level principles that the Italian digital preservation system had already adopted. This enables Intesa to guide Italian and European clients toward eIDAS 2 with a continuous and legally sound approach,” added Francesco De Cesare, Business Compliance Consultant at Intesa.

With this announcement, Intesa further strengthens its position as a reference partner for qualified trust services, offering digital archiving solutions ready for the eIDAS 2 framework and capable of supporting the evolution of document management processes within an increasingly integrated, secure, and digital European ecosystem.