Digital Solutions for the Energy & Utilities Industry
The right energy to edge out the competition
After a few unavoidable delays, 1 January 2023 will mark a new era of free-market enterprise, meaning a competitive market for natural gas and electricity. For the time being, the current geopolitical climate has drawn customers’ attention to inflation, high utility bills, and the quality of available services, just as a key demographic (Millennials) begins to take shape.
Our digital solutions for the energy sector make internal processes more efficient, and customer experience more user-friendly, whilst saving resources.
Customer experience
Intesa’s identification system makes for a completely digitised contract-signing process – you never have to go back to paper documents.
Internal
processes
We analyse internal processes to determine how to digitalise procedures in an efficient manner.
Digital Solutions for the Energy & Utilities Industry
The right energy to edge out the competition
After a few unavoidable delays, 1 January 2023 will mark a new era of free-market enterprise, meaning a competitive market for natural gas and electricity. For the time being, the current geopolitical climate has drawn customers’ attention to inflation, high utility bills, and the quality of available services, just as a key demographic (Millennials) begins to take shape.
Our digital solutions for the energy sector make internal processes more efficient, and customer experience more user-friendly, whilst saving resources.
Customer experience
Intesa’s identification system makes for a completely digitised contract-signing process – you never have to go back to paper documents.
Internal
processes
We analyse internal processes to determine how to digitalise procedures in an efficient manner.
New accounts? Open them online
Our digital-transaction-management platform allows for electrical and natural-gas contracts to be signed electronically, whether online or in-person at a customer window. Need to verify new customers’ IDs online? Choose onboarding with SPID or CIE.
Contact us for a no-obligation assessment
Enjoy streamlined internal processes, from billing to HR
The greatest opportunities for optimisation are often “hiding in plain sight” within a company’s internal processes. From the issuance of (domestic or international) electronic invoices to approval processes, your data provide a wealth of possibilities.
See who’s chosen Intesa
Our co-creation approach means we can work with any company, large or small, developing a solution tailored to your needs.
Sorgenia
“Tools like this allow for processes to continually evolve and transform, which means they keep pace with a business’ actual needs”.
Alessandro Bertoli, Customer Service and ICT Director at Sorgenia SpA
Iren
“The improvements we’ve seen over time, thanks in no small measure to the mutual understanding we’ve developed with Intesa, have made it possible for us to expand our collaboration to the digitalisation of a series of internal processes reaching into other areas of the business“.
Head of ICT Solutions Corporate and Business for UnitEnergia
Book a free consultation
Leave us your contact information to book a no-cost online appointment.
Advantages
Customer experience
Why drive to a branch when you can do everything from the comfort of your own home? Improve your customer’s digital experience.
Make documents more accessible
With digitalisation, documents and information are now just a click away – easier to find, and easier to keep secure.
Economic savings
Saving paper and simplifying your workload means saving money and edging out the competition.
Sustainability
Customers are increasingly focused on corporate sustainability. Our e-signature platform lets you and your customers see exactly how much CO2 you are saving.