Mundys, electronic signature increases productivity

Success stories told by our customers

Electronic signature is a technology that has been regulated since 2015 and is now, fortunately, extremely widespread. Its advantages are numerous, but they can be expanded and multiplied when it is incorporated into broader projects in a strategic way. One example is “Atlantia Reloaded”, the digital transformation project of Mundys Spa, an international holding company that promotes innovation and digitalisation in infrastructure management, with major investments in the motorway, airport and mobility services sectors. Started in 2020 and now nearing completion, the project has involved more than 30 company areas and internal processes, with the ambitious goal of renewing the company’s application landscape, simplifying processes and making technology accessible to everyone. As part of this extensive digital transformation journey, Mundys chose Intesa for the digitalisation of company documentation and the related approval workflows.

The development of the solution was preceded by a mapping and regulatory and process analysis phase, carried out by a joint team, which led Mundys to introduce a digital transaction management platform, FES, FEA and FEQ to be used across various processes: HR, procurement, finance, risk and tax documents, assessing for each individual process which type of signature to use. Digitalising document flows, however, also means considering how these documents are exchanged and stored. For this reason, Intesa’s solution also included a service for tracking individual users’ activity on certified email (PEC) and a compliant archiving system for all documents: an aspect whose benefits were especially evident in the speed of document retrieval, while still paying attention to the segregation of individual divisions.

Concrete results came in a short time, especially in terms of productivity.

“Since we started, over the last 10 months we have signed more than 5,000 documents, and 70% of them were digitally signed within 24 hours,” said Angelo Spalluto, CIO of Mundys, in an interview with Digital4. “This gives us a huge advantage both in terms of productivity — considering that previously it could take days or even weeks to get signatures on documents — and in terms of sustainability (printing 5,000 documents certainly consumes a considerable amount of resources).”

The benefits, therefore, materialised immediately, also thanks to the use of the Agile methodology, which involves dividing the project into “incremental releases”, involving users and key core business areas at each release. Each release thus made it possible to minimise risk and positively influence the areas involved, generating enthusiasm. Contrary to what usually happens, in Atlantia Reloaded it was not the IT department that drove the change, but the individual business areas that requested it.

“Intesa was a key partner because it shared with us not only the technological challenge, but also brought added value from a functional point of view,” Spalluto continues. “Within our team we lacked certain skills and knowledge, particularly around compliant archiving and digital signature. Intesa supported us not only on the technological side but also on the regulatory side.”