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  Smart business

  03.04.2020

  Coronavirus: companies respond to the emergency and plan for the reco...

  The key role of digitisation in the time of COVID-19. Pietro Lanza, General Manager of Intesa (IBM Group) takes stock of companies’ response to the pandemic and strategies for the recovery...

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  Smart business

  11.07.2019

  From Business-to-Consumer to Business-to-Human: why and how to evolve

  Humans on one side, technology on the other. How can we combine them and how do companies are handling the evolution of the Business-Consumer relationship? Humanizing customer experience through digital is possible, yet it is necessary to have an in...

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  Smart business

  19.12.2019

  Digital innovation and Service Design: business enabling factors

  We have recently interviewed Giuseppe Mariani, Chief Operating Officer of Intesa (IBM Group) on these and other topics such as innovation, supporting technologies and project teams...

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